Privacy Policy

Learn about the data we collect and the 3rd party services that we use

PlantPal strives to be a good citizen on your iPhone and iPad. That includes minimum data collection on our end, and user data that belong to the user. As a summary:

User Data

“User data” are things you create within PlantPal. Examples include your plants (and their photos), rooms, properties, tasks, etc.

User data are stored locally on the device and—if iCloud is enabled—synced with iCloud. The user owns their data. There is no 3rd party server that stores user data.

We the developer cannot see user data unless you explicitly share them via iCloud.

Exporting and importing data

You can always export your data. The exported file is in an uncompressed ZIP file, containing one export.json file that describes the structure of the data, and a folder of images in their original size. Exporting your data does not require a PlantPal Pro subscription. You may import data with the exported ZIP file.

Data exporting and importing are free to use.

Purchase Data

PlantPal utilizes RevenueCat to check for in-app purchases and validate them with the App Store. RevenueCat generates a random device ID that it uses, and may tie this ID to App Store receipts. We may therefore know that two RevenueCat IDs belong to the same user. RevenueCat reports metrics in aggregate such as total income and active users over a period of time. This is required for the app’s functionality.

Analytics Data

Google Analytics is utilized to collect statistical information on how users use the app. We collect these data:

We also collect how users interact in the app to understand how they behave in key experiences such as the welcome screen or in our paywall.

We do not collect (and do not quite care about) what plants you may have, their names, photos, or anything other than a total count. These statistics help us plan features, and understand patterns of how users engage in the app.

PlantPal Library

PlantPal Library helps user find plants by using keyword search. PlantPal Library contains nothing created by the user. We the developer populate 100% of the information.

Submitting keywords to the Library

Starting with Version 3.10, the user may submit keywords for us to consider including in the Catalogue. We will use submitted information to periodically add missing plants, or improve the accuracy on existing ones.

When submitting a keyword, the app will send what you have typed in the textfield to our server. Along with it is a random User ID stored locally and used only for feedback submission. The User ID is not tied to your purchase, your iCloud account or your device ID. It helps us audit the validity of the submitted information.

When you submit the keyword via “Care Notes”, the name (and secondary nickname) of the plant will also be sent to us.

When you submit a feedback for a missing plant from search, we will also receive the text in your search bar.

Information is retained up to 40 days on our server, and usually removed sooner when we review and use them to populate the Catalogue.

Using Photo Library

PlantPal does not need access to your photo library to function. By default, when you pick a photo, only the selected photo is passed to the app by iOS, stripping it of any information such as date, location and EXIF information.

The only time that PlantPal requires photo library access is when you batch-import old photos. Granting access to you photo library allows PlantPal to know when the photos were taken, and to match the timestamp in app. You may choose to revoke access to your photo library after batch import (since this is likely not done on a regular basis). You may also import your old photo one by one, and manually date them, without granting access to photo library at all.